Frequently Asked Questions

How do I download the app?

Is the app free to use?

Do I need an account to use the app?

What's the difference between Invoxia Biotracker GPS and AirTag?

What's the battery life of the Invoxia Biotracker GPS?

What's the range of the Invoxia Biotracker GPS?

I forgot my password. What should I do?

How long does it take to receive my pet’s tag?

Can I register multiple pets?

What should I do if my pet gets lost?

Frequently Asked Questions

How do I download the app?

Is the app free to use?

Do I need an account to use the app?

What's the difference between Invoxia Biotracker GPS and AirTag?

What's the battery life of the Invoxia Biotracker GPS?

What's the range of the Invoxia Biotracker GPS?

I forgot my password. What should I do?

How long does it take to receive my pet’s tag?

Can I register multiple pets?

What should I do if my pet gets lost?

Still have questions?

We’re here to help you and your pet every step of the way. Whether it’s about setting up Wagoria, using the tracker, or just understanding how it all works — reach out anytime.

Canada

Wagoria | DocuPet Inc.

2 Gore St.,
Kingston, ON K7L 2L1

1-855-249-1370

info@wagoria.com

USA

Wagoria | DocuPet Corp.

15 Technology Place, Suite 1,
East Syracuse, NY 13057

1-877-239-6072

info@wagoria.com

The Future of Pet Parenting

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The Future of Pet Parenting

Explore

Support

Terms & Conditions

The Future of Pet Parenting

Explore

Support

Terms & Conditions